FAQ
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What is 9thcart.com?
9thcart.com is an E-commerce platform operating in the UAE that offers a wide range of products, including electronics, fashion items, groceries, and more. It’s your one-stop shop for all your shopping needs.
How does the Cashback Reward Program work?
Our aCashback Reward Program is a way to thank our loyal customers. To be eligible, you need to have an account on 9thcart.com and a minimum order history of 500 AED. Once eligible, you earn cashback rewards with every order you make, and you can also earn rewards by referring friends.
How do I register for the Cashback Reward Program?
To register, simply submit a request through our inquiry form. Our team will review your eligibility, and if you qualify, you’ll be informed of your status.
Can I redeem my cashback rewards for cash?
Yes, you can! Earned cashback rewards can be redeemed as cash or used to pay for future orders on 9thcart.com.
Is there an expiration date for my earned cashback rewards?
Your earned cashback rewards won’t expire unless you delete your account.
Can I trade my cashback rewards for other currencies?
No, cashback rewards cannot be traded for any other currency.
What happens if I return an item from an order for which I earned cashback rewards?
If you return an item, the cashback amount for that order will be deducted from your earned cashback balance.
How long does it take for my cashback rewards to be added to my account?
Cashback rewards are typically added to your dashboard account within 14 days from the date of your eligible purchase.
Can I use my cashback rewards immediately after earning them?
Yes, you can use your cashback rewards for future orders as soon as they are added to your dashboard account.
Is the Cashback Reward Program available for international customers?
Currently, the Cashback Reward Program is available only to customers in the UAE.
